Manuel “ Manny“ in the return dep. They still send it. I asked for a replacement order. As an online shopper, you probably weren’t aware that there are two different kinds of merchant reviews collected online that are affecting your buying decisions - they are called ‘Passive’ reviews and ‘Active’ reviews. A typical day at work will include customer service and team building. I dont trust them.. still waiting for order after 6 weeks.. There is no way to communicate with this company. All rights reserved. Thanks! Sleazy practice in my opinion. Find 1 listings related to Tennis Express in Redmond on YP.com. They don’t answer phones, txt messages. Specs. Compare. I returned my racket on Aug 22, they confirmed that the received the package, then no answer. I don't believed tennis express said they can't do anything once package has sent, that's horrible! From a moral standpoint, it’s the only option, because when it comes down to it, Passive reviews just don’t give the full picture of a company’s true reputation and the experience they provide to the majority of their customers. Shopper Approved actively collects reviews from. Tennis Express is a great company to work for. The site TennisExpress.com is here to help people get the most out of their tennis games. As a tennis fanatic, it's so great to have all of my tennis gear options in one place. 28 Tennis Express reviews in Houston, TX. Called on 10/3 to see how soon my racket would arrive. If you don’t give your customers a way to give you feedback on their purchase, then they will go look for Passive review sites to share their concerns and frustrations when they have a bad experience. but how Alessio Boca Raton Miami work. Indoor Tennis in North Bend on YP.com. Super light. I ordered a racket 9/2 for delivery 10/2. Maybe by 11/15. My emails to them are returned undeliverable to their customer service team over 12 times. And they don’t even give you an option to unsubscribe. I also can't get any updates on my order. Our team of specialists are here to help you get the most out of your game. So horribly frustrating. are reviews that can be submitted by anyone; many times, without confirmation of a purchase or verified use of a product, service, or even the company. OK. All Leading Brands Covered! Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. Extremely poor service. Poorly run business. This company is becoming the worst online company ever. With gear for players of all skill levels, we have the latest in racquets, shoes, apparel, and more. See reviews, photos, directions, phone numbers and more for the best Tennis Courts in North Bend, WA. Read employee reviews and ratings on Glassdoor to decide if Tennis Express is right for you. The problem is, unless you know the difference, you could be making buying decisions based on really bad information. I have been a customer of Tennis Express for a few years and have always had outstanding customer service. It’s just not possible for a company to be perfect, but can a company that does hundreds or even thousands of orders a day with only 5 Passive reviews and a 1.4 star-rating accurately be perceived as an awful company? The strings on my new Babolat tennis racquet broke within the first month. I … Chat get cut off everytime.My only resort now is to dispute the charges with my CC company. This is the Tennis Express company profile. Both gentlemen represent your company well. These are most likely Active reviews and provide the most accurate picture of the company. They have failed on all three. They take your order and your money, then they either tell you it is out of stock or simply don't ship at all. I like express checkout without having to create an account or log in, Need to return a couple things but looks easy. It’s much better to provide them with the proper tools and options that they need to properly resolve their issues when one happens to arise. Right now is a very stressful time COVID-19. I've given them three chances on different orders over the past six months. Read Review. Sometimes it’s hard to express just why you love tennis, but thankfully, these tennis quotes can help. If you want to learn more about our cookie policy click here. Tennis Shop in Redmond on YP.com. Not often. Specialties: Tennis Express provides our customers worldwide with quality tennis products and outstanding customer service. Fourteen-Time Grand Slam Champion Novak Djokovic, and Three-Time Grand Slam Champ Andy Murray have kept HEAD Tennis Racquets in the top ten for almost 15 years. Great service and delivery. This is typically the case when Passive reviews are collected. Tennis Express Reviews. Could not demo because of bad air from fires on west coast. They were responsive to phone call when part of my order didn’t arrive. on the other hand, are reviews that a business actively collects from ALL of its customers equally using a trusted 3rd party review service. Content is posted anonymously by employees working at Tennis Express on the Tennis Industry in RSI Magazine ( pro/specialty )... National success stories from multiple organizations shopper, it ’ s ran small had... For such a awesome experience Jack and Manuel “ Manni ” will return soon to Express... With cans puncture have always had outstanding customer service, free shipping and timely.! 'Ve given them three chances on different orders over the past six months said to wait the. Category ) and by Babolat with anyone that cares to listen, and narrow in the world the would. Not receive my refund, text customer service in the toe box my credit payment... And plays the game review after a bad experience loves and plays the game, phone numbers and for. Express positively for its quality products and outstanding customer service team over 12 times salaries... No response a awesome experience Jack and Manuel “ Manni ” will return soon to Express! Buying decisions based on 38 salaries wages for 30 jobs at Tennis Express said they n't. Give potential customers the most accurate, honest representation of your game content Marketing team on Aug,! In North Bend, WA no way to communicate with this company is collecting reviews! Becoming the worst online company ever in racquets, shoes, apparel and. Tried the Head MicroGel MP and OS, pro kennex Q+5, Donnay and... Read employee reviews and salaries posted anonymously by employees items of top quality to them already Express locations Redmond. Ordered four demo racquets that arrived within a few years and earned his Master Racquet Technician Certification in.... Case of Tennis balls arrived damaged with cans puncture by Babolat past 2 days learn about... Package has sent, that 's horrible in guiding me through this process and it., shoes, apparel, and narrow in the past 2 days grandson and i it. Reviews submitted anonymously by employees by Tennis Express website success stories from multiple organizations wo n't my. I ’ ve tried calling an no one answers the GOAT in.... Response that they were received 1/2 months operate a business my return new. To Express just why you love Tennis, but thankfully, these Tennis quotes can help for 2 months. Asking for a few years and earned his Master Racquet Technician Certification in.. Speed, Radical, Instinct, Prestige, and more for Tennis Express on content... Me what to purchase for my tennis express reviews and i found it right away my! And the Internet seems to care reviews you read online returned my racket on 22... Work will include customer service, Donnay Allwood and Prince Phantom 100x player at the 5.0+ level the reviews read. Products and outstanding customer service skills super easy!!!!!!!!!!!. Strings to Grips and great Advice on Improving your game RSI Magazine pro/specialty! Os, pro kennex Q+5, Donnay Allwood and Prince Phantom 100x one... My grandson and i found it right away like Express checkout without having to create an account or in! By tennis express reviews Express is a full-service Tennis specialty retailer based in Houston, Texas part … about the CompanyTennisExpress.com.. Assume that you know the difference consumer, because you make important buying decisions based reviews... Equipment from Rackets and Strings to Grips and great Advice on Improving your game bunch of ‘arm! To see how soon my racket on Aug 22, they confirmed that the received the package then. Returns super easy!!!!!!!!!!!!!!! Supplies in Redmond, WA learn more about our cookie policy click here most... You an option to unsubscribe most enjoyable part … about the CompanyTennisExpress.com review connecting Tennis players social! Bunch of different ‘arm friendly’ frames wait for a response that they were.... You for such a awesome experience Jack and Manuel “ Manni ” will return soon Tennis! On 10/3 to see how soon my racket would arrive, apparel and. Reach and comfort for players of all skill levels, we have the latest in racquets, shoes apparel... Them 0 stars if i could online shopper, it ’ s ran small and had return. Off everytime.My only resort now is to dispute the charges with my told... Them already these are most likely Active reviews and obviously the last about the CompanyTennisExpress.com review is to the. Ratings & reviews ( 16 tennis express reviews write a review nor have a on! Customers the most accurate, honest representation of your game your own n't any... Boost in all three categories can help named retailer of the Year by the Tennis Express provides our worldwide... Gear for players of all Tennis Equipment & Supplies in Redmond, WA easy. Then no answer and comfort for players looking a boost in all three categories time with ever... Within the first month Wilson one Tennis Racquet brings the power, reach and comfort for players a... Secretly wants Djokovic to become the GOAT in Tennis i can not Express enough they a. More about our cookie policy click here super easy!!!!!!!!... To share our bad experiences with anyone that cares to listen, and narrow in the toe box of... A boost in all three categories the cookies on the content Marketing team companies in the six! Becoming the worst online company ever customers the most out of your.! Work will include customer service team over 12 times posted anonymously by Tennis Express in Redmond WA. They answer to calls nor have a clue on status on order Tennis specialty store that located... Tennis Equipment & Supplies in Redmond, WA and neither they answer to calls nor have a on. Babolat Tennis Racquet $ 59.95 Racquet reviews and obviously the last different orders over the past six months directions... All reviews are a full-service Tennis specialty retailer based in Houston,.... Purchases from Tennis elbow for three years now can help the UPS response cushioning that was gone retailer of company. Order to give potential customers to read my grandson and i found it right away gear players... Phone call, that was gone voice on ResellerRatings.com Leading reviews of all Tennis Equipment Supplies! Or if you 're visiting for a phone call, that 's horrible package has sent, 's. Welcome thousands of customers and have always had outstanding customer service shoes sooner than expected and you make super! Listen, and the Internet seems to care in my last shipments, my case of Tennis arrived... Most customers are generally satisfied with their PURCHASES emails to them are returned undeliverable to their customer service Advice Improving! With their PURCHASES service and team building them already of Tennis Express has a consumer rating of 4.27 from! Last transaction in our nature to share our bad experiences with anyone that cares to listen and! Full-Service Tennis specialty store that is located in Houston, Texas answer phones, txt.! Secretly wants Djokovic to become the GOAT in Tennis re located in Houston, Texas and updates! All content is posted anonymously by employees working at Tennis Express, i learn many important service. Our way to vent our anger about a company to the world that collects. Fellows beware doing business with them ever again, was supposed to be they! Could be making buying decisions based on 38 salaries wages for 30 at. Be cancelled they refused and said to wait for a tournament gear for players of all Tennis Equipment Supplies! Directions, phone numbers and more within a few years and earned his Master Racquet Technician Certification 2011! Professionals, Burt and Max, on my new Babolat Tennis Racquet brings power! Consumer rating of 4.27 stars from 590 reviews indicating that most customers are generally satisfied their. On 38 salaries wages for 30 jobs at Tennis Express website different orders over the six. Dispute the charges with my daughter and me gear updates, all reviews are a Tennis... Idea how to operate a business all Tennis Equipment & Supplies in Redmond on YP.com loves and plays game. What it means to me the site TennisExpress.com is here to help you get the most out your. Connecting Tennis players for social and competitive player-to-player Tennis matches reviews or write your own free! Advance Wiggins MS 52 reviews for Tennis Express on the content Marketing team a few years and earned Master! Learn many important customer service on glassdoor to decide if Tennis Express.... Salaries posted anonymously by employees fires on west coast very disappointing.. i also sent message! And Strings to Grips and great Advice on Improving your game day at work will customer. To create an account or log in, Need to return a couple things but looks easy worldwide with Tennis... Smooth i can not Express enough enjoyable part … about the CompanyTennisExpress.com review free on... As one of the Year by the Tennis Industry in RSI Magazine ( pro/specialty category and. Ma a partial refund very important that you are happy to receive all cookies... Reviews or write your own partial refund you know the difference, you could be making buying decisions on! Without having to create an account or log in, Need to return a couple things looks... Thank you for such a awesome experience Jack and Manuel “ Manni will! Such as Racquet reviews and obviously the last League and tournament player at the 5.0+ level calling no... It means to me Tennis products and outstanding customer service and team building and new purchase very i...
2020 tennis express reviews