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  1. Yesterday Apple Developer Support called us and gave a few ideas on how we might be able to solve the update issue where Ultimate and Plus apps are now frozen and can't be updated. It's a fairly complex procedure that uses a feature of apps called the bundle IDs, and while way too complicated to explain here I'll keep everyone posted on our progress.
  2. Administrator

    Bay-breasted Warbler?

    Thanks Deb, it's great to hear that iBird Photo Sleuth got so many IDs correct for your photos. This is such a great forum.
  3. Administrator

    Bay-breasted Warbler?

    No app based on neural networks is perfect. But they are right the majority of the time. So customers using the app are finding it a fantastic aid. Don't take my word for it, read the reviews from actual customers of iBird Photo Sleuth. (4.9 out of 5 stars with 53 reviews.) https://itunes.apple.com/us/app/ibird-photo-sleuth/id1364271023?mt=8 .
  4. Administrator

    iBird Pro 12.0 – A Huge Update

    You should end up in the app store with the normal product page for iBird Pro version 12 appearing as shown in my attachments. The icon for buying should show a small cloud and a down arrow which means it's ready for you to download. It may also show a Price in which case when you tap it the store will popup a message that says you own it and that it is free. As its downloading you will see the circular progress animation. Most important is that you are signed into the iTunes app store with the same ID that you used to originally purchase iBird Pro (like john@icloud.con for example). If you don't use the same ID that you bought it with, Apple will will charge you for it. We have no control over this so it you are accidentally charged you will need to contract the App Store support and ask them for a refund. If you continue to have issues please fill out a support ticket at https://help.ibird.com/hc/en-us. And yes its not very customer friendly that you have to tap a Buy icon when you know you already bought the app, but I didn't design the App store.
  5. Administrator

    iBird Pro 12.0 – A Huge Update

    You don't sound angry and thank you for your feedback. So far our Android customers have understood we have not yet brought Sleuth to that platform but its on our plans for 2019. Gosh I am so glad to hear how much you liked the new illustrations! And yes the next update of iBird for Android contains all these new illustrations. In fact iOS and Android use the exact same databases.
  6. Administrator

    Move Notes From ibird Ultimate to ibird Pro

    Please fill out a support ticket at help.ibird.com and we can give you personal advice. It should automatically sync your favorites and notes if you are using the exact same Apple ID.
  7. Administrator

    Move Notes From ibird Ultimate to ibird Pro

    See https://help.ibird.com/hc/en-us/articles/115000654052-Migrating-Favorites-and-Notes
  8. Administrator

    Is this the future of the Field Guide?

    Here you go: https://help.ibird.com/hc/en-us/articles/360004031092-iBird-Ultimate-and-Plus-Why-Can-t-I-Update-
  9. Administrator

    iBird Pro 12.0 – A Huge Update

    You don't sound angry and thank you for your feedback. So far our Android customers have understood we have not yet brought Sleuth to that platform but its on our plans for 2019. Gosh I am so glad to hear how much you liked the new illustrations! And yes the next update of iBird for Android contains all these new illustrations. In fact iOS and Android use the exact same databases.
  10. Administrator

    iBird Pro 12.0 – A Huge Update

    Our announcement is about updates and as I explained in numerous places, the iBird Ultimate and iBird Plus apps will not be updated in the future. Your Ultimate Birder bundle of apps will continue to work just fine. Some people demand updates and complain there are not often enough, while others don't like them. The main update we do every year is make sure the app content follows the AOU standards. Its a really major undertaking and we don't get to "sell" that content again.
  11. Administrator

    Photo Sleuth plug in

    We are working on a feature to open the stand alone version of Sleuth if you have it installed. It should be available in the next update of iBird Pro.
  12. Administrator

    Is this the future of the Field Guide?

    Yes I didn't hear "bad idea" but rather "not for me".
  13. Administrator

    Is this the future of the Field Guide?

    Actually Jobs had been working on the iPhone for several years and so had lots of others. The iPhone started as the Newton, then the iPod music player and evolved from there. He had great examples around him, such as the General Magic "persona digital communicator." Here is a new documentary about their development. https://www.generalmagicthemovie.com/ Pretty much every product today is built on the shoulders of many before it, and so they are all derivative. General Magic was actually too early and as they were developing the internet appeared and messed up all the plans. Jobs had the internet in his rear view mirror and the iPod on the market and was in a much better position to realize his dream. But he also had an amazing superpower of determination to "make it happen" and the only other person in my lifetime that I feel is like him is Elon Musk.
  14. Administrator

    RE: iBird Photo Sleuth

    You don't need cell service to use the iBird Pro field guide app or the iBird Photo Sleuth app. They have self contained databases.
  15. Administrator

    Is this the future of the Field Guide?

    Steve Jobs once said: "I think Henry Ford once said, 'If I'd asked customers what they wanted, they would have told me, “A faster horse!”' People don't know what they want until you show it to them. That's why I never rely on market research. Our task is to read things that are not yet on the page.” Steve Jobs. So, trying to describe a new product idea, with a few screenshots and some explanatory text, is usually an exercise in futility. I still find discussing these ideas is useful. It gives you an idea of how people think about a new product. Tells you potential barriers you may face when showing it around or talking about it. And the reasons some people give for why they are not attracted to the idea tells you a TON about how they view the category. We all know that when Steve was working on a new product idea he had a small core of associates that he confided in. Not all agreed with his visions. For example, Jeff Raskin, the founder of the Macintosh project, wants a computer that’s going to be affordable to everyone. Jobs wants a computer that’s going to be the best, regardless of price. When we published technology books in the 70s - 90s we had no time to get people's opinions of our ideas. Each year I would put together two gigantic document packages containing 15 to 20 book proposals. These proposals were stand-alone templates that not only explain the idea, they cover every reason the book idea will be a marketing success. Publishers would buy the ideas they believed were important. It was like inventing 40 new product ideas a year. Sometimes it was 52 proposals in a year. I got turned down a lot for ideas that I knew would be huge. Can't win all the time was a lesson I became good at. You can see the results of these "experiments" at mitchwaite.com.
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